FAQs

  • If I lost my certificate, how can I get a replacement?  

    • In order to receive a replacement certificate, you will need to contact the Continuing Education Program Coordinator by calling 412-624-6902 or emailing sls238@pitt.edu. Make sure to have the title and date of the program you attended.

  • What should I wear to the trainings?

    • Casual and comfortable clothing is recommended. The training room tends to be cold, so please bring a sweater or jacket.

  • Where do I park for the trainings?

    • ​We recommend parking at the Soldiers and Sailors Parking Garage (4390 Bigelow Blvd, Pittsburgh PA 15213). If the Soldiers and Sailors parking garage is full, we advise that you park in the lots below:

      • Ohara lot (3955 O'Hara St. Pittsburgh, PA 15213)

      • Panther Hollow Parking (Lot. 2 Boundary St. Pittsburgh, PA 15213)

  • Is there parking validation?

    • For traings over 5 hours, we will validate parking for the three parking garages listed above. The voucher covers 4 hours of parking. We no longer validate parking for workshops that are only 3 hours.

  • How do I access a webinar class?

    • Once you have registered for an online course through our normal registraion process, we will send a link to your email that will grant you access to the webinar.

  • If I need to cancel how should I do it?

    • Please refer to our cancellation policy

  • Should I expect a confirmation after registering for a workshop?

    • Yes, a confirmation letter will be mailed or emailed to you a week before the workshop, this will include details on time, location and parking.

  • How do I get to the training location (2017 Cathedral of Learning)?

    • The training room is located on the 20th floor of the Cathedral of Learning. You will need to enter the cathedral through the ground floor and walk towards the elevators, press 20 onto the keypad next to the elevator. The conference room is located right outside of the elevators and has two double glass doors.